At “Hidden Paradise Resort”, the safety of our guests is the top priority.

Hand sanitiser available at common areas or you may ask at reception.

Our staff practice safe distance protocol.

Be sure to check for travel restrictions before booking.

We request to submit RTPCR certificate or double vaccination certificate from all our guest at the time of checkin.

If a guest fall sick during their stay at Hidden Paradise Resort

1. We will quarantine guest immediately
2. We will inform their family members for current state of guest
3. Our team will assist guest to do needful for the treatment for their sickness.

If a guest has to change travel plans because of new travel restriction. Guest may cancel or amend booking for no charge. Refunds will be in shape of credit note, equivalent to booking amount. Credit note will valid be for 600 days from the date of issue.