If a guest fall sick during their stay at Hidden Paradise Resort
- We will quarantine guest immediately
- We will inform their family members for current state of guest
- Our team will assist guest to do needful for the treatment for their sickness.
If a guest has to change travel plans because of new travel restriction. Guest may cancel or amend booking for no charge. Refunds will be in shape of credit note, equivalent to booking amount. Credit note will valid be for 600 days from the date of issue.